Pre-Order Policy

At Animelodic, we offer pre-orders for select K-Pop merchandise, providing fans with the opportunity to secure highly anticipated items in advance. We want to ensure that your pre-order experience is as seamless as possible. Please take a moment to review our pre-order policy:

1. What is a Pre-Order? A pre-order allows you to reserve and purchase K-Pop merchandise before it becomes available for regular sale. By pre-ordering, you secure your item(s) in advance, ensuring that you don't miss out on limited edition or exclusive releases.

2. Payment:

• Payment for pre-orders can be made during the checkout process.
• Payment is processed securely through our payment gateway.
• Please note that your payment method will be charged when you place your pre-order.

3. Estimated Shipping Dates:

• Each pre-order item will have an estimated shipping date listed on the product page.
• These dates are provided by the manufacturer or distributor and are subject to change. We will do our best to keep you informed of any delays.

4. Pre-Order Bonuses:

• Some pre-order items may come with exclusive bonus items or incentives. Details will be listed on the product page.
• Pre-order bonuses are subject to availability and may be limited in quantity.

5. Cancellation Policy:

• You may cancel your pre-order within the specified cancellation period, which is typically mentioned on the product page.
• After the cancellation period has passed, pre-orders are considered final, and cancellations may not be possible.

6. Refunds and Returns:

• Refunds will be issued in accordance with our standard refund policy.
• If you receive a damaged or defective pre-order item, please contact our customer support team for assistance.

7. Delays and Changes:

• While we strive to provide accurate release dates, delays may occur due to unforeseen circumstances.
• We will notify you of any significant changes to the release or shipping dates.

8. Contact Us:

• If you have any questions or require assistance regarding your pre-order, please don't hesitate to contact our customer support team at support@animelodic.com.

9. Terms and Conditions:

• By placing a pre-order with Animelodic, you agree to our terms and conditions, including those related to pre-orders. Please review our full terms and conditions on our website.

We appreciate your trust in us as your source for K-Pop merchandise. Thank you for choosing Animelodic for your pre-orders and being a part of the K-Pop community.